Factores que inciden en la satisfacción de los usuarios de sistemas de información en las organizaciones
DOI:
https://doi.org/10.29105/vtga7.2-45Palabras clave:
Factores de éxito, Satisfacción del usuario, Sistemas de InformaciónResumen
La presente investigación estudia el vínculo existente entre los factores de calidad del sistema, calidad de la información, calidad del servicio, utilidad y facilidad de uso en la satisfacción de los usuarios de sistemas de información en las organizaciones. Se busca desarrollar un modelo teórico sustentado en la literatura actualizada sobre el tema para su aplicación en futuras investigaciones.
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Derechos de autor 2021 Betzacarías Báez Vázquez, Manuel Alexis Vázquez Zacarías
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Los derechos del trabajo pertenecen a los autores, sin embargo, los autores otorgan a la revista los derechos de primera publicación, procesamiento, difusión y archivo relativos a la obra literaria, a través de una licencia de derechos patrimoniales, dentro de los límites establecidos en la “Ley Federal del Derecho de Autor” vigente, así como a los intereses de la revista VinculaTégica Efan y a los de la Facultad de Contaduría Pública y Administración de la Universidad Autónoma de Nuevo León.