El efecto del Covid-19 en la percepción del bienestar del individuo y la transición hacia la organización digital

Autores/as

  • Francisco Javier Álvarez Torres Universidad de Guanajuato
  • Miriam Adriana Mendoza Romero Educación Despierta
  • Davinía Elena Ríos Herrera Universidad de Guanajuato

DOI:

https://doi.org/10.29105/vtga7.2-59

Palabras clave:

Covid-19, Bienestar, Liderazgo

Resumen

La pandemia del Covid-19 y el proceso de distanciamiento social que se han vivido en el año 2020 han traído diversos impactos en la percepción del bienestar de las personas y en la adaptación al trabajo remoto. Este fenómeno ha conducido a reflexionar en el diseño de estrategias en el corto y mediano plazo para atender las implicaciones de bienestar, tanto a nivel individual como organizacional, tanto en las personas que adaptaron su trabajo a una modalidad remota, como para aquellas que no pudieron adaptar sus labores y perdieron sus trabajos. En este estudio se encuestaron a 587 personas, quienes describen los cambios de comportamiento, economía familiar, hábitos y dinámicas derivados del proceso de resguardo en casa en los hogares de las familias mexicanas, mayormente del estado de Guanajuato, así como las adecuaciones en la adaptación al trabajo remoto. Los resultados señalan las afectaciones emocionales, físicas y económicas para aquellos que adaptaron sus condiciones a trabajos remotos, pero también dan la pauta para describir como la percepción de bienestar fue afectada en esta etapa. Para los trabajadores remotos, estos resultados dan pie al diseño de un modelo de transición de un liderazgo exclusivamente pensado en un entorno presencial hacia un liderazgo humano-tecnológico orientado en promover el bienestar del individuo, que de pauta a un mayor autocuidado del bienestar físico y mental por parte del líder en sus colaboradores y que éste sea un eje fundamental en el desarrollo de la productividad y desempeño de sus colaboradores en la organización netamente digital. 

Descargas

Los datos de descargas todavía no están disponibles.

Citas

Abrams, J. (2019). How remote working can increase stress and reduce well-being. The Conversation.

Adisa, T. A., Gbadamosi, G., & Osabutey, E. L. C. (2017). What happened to the border? The role of mobile information technology devices on employees’ work-life balance. Personnel Review, 46(8), 1651–1671. https://doi.org/10.1108/PR-08-2016-0222 DOI: https://doi.org/10.1108/PR-08-2016-0222

Bailey, K., & Breslin, D. (2021). The COVID-19 Pandemic: What can we learn from past research in organizations and management? International Journal of Management Reviews, 23(1), 3–6. https://doi.org/10.1111/ijmr.12237 DOI: https://doi.org/10.1111/ijmr.12237

Bartsch, S., Weber, E., Büttgen, M., & Huber, A. (2020). Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic. Journal of Service Management, 32(1), 71–85. https://doi.org/10.1108/JOSM-05-2020-0160 DOI: https://doi.org/10.1108/JOSM-05-2020-0160

Becker, J. M., Klein, K., & Wetzels, M. (2012). Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models. Long Range Planning, 45(5–6), 359–394. https://doi.org/10.1016/j.lrp.2012.10.001 DOI: https://doi.org/10.1016/j.lrp.2012.10.001

Bloom, D., & Canning, D. (2003). Health as Human Capital and its Impact on Economic Performance. Geneva Papers on Risk and Insurance: Issues and Practice, 28(2), 304–315. https://doi.org/10.1111/1468-0440.00225 DOI: https://doi.org/10.1111/1468-0440.00225

Brynjolfsson, E., Horton, J. J., Ozimek, A., Rock, D., Sharma, G., & TuYe, H. (2020). Covid-19 and Remote Work: an Early Look At Us Data. Climate Change 2013 - The Physical Science Basis, June 220, 1–30. https://github.com/johnjosephhorton/remote work/.%0Ahttp://www.nber.org/papers/w27344%0ANATIONAL DOI: https://doi.org/10.3386/w27344

Byung-Chul, H. (2017). La sociedad del cansancio (Herder (ed.); 1a ed.).

Byung-Chul, H. (2020). La desaparición de los rituales (1a ed.). Herder.

Chien-Hung, Chen, I.-S., & Chen, J.-C. (2017). A Study Into the Impact of Employee Wellness and Job Satisfaction on Job Performance. The International Journal of Organizational Innovation, 10(October 2017), 252–270.

Como, R., Hambley, L., & Domene, J. (2020). An Exploration of Work-Life Wellness and Remote Work During and Beyond COVID-19. Canadian Journal of Career Development, 20(1).

Cotton, P., & Hart, P. M. (2003). Occupational wellbeing and performance: A review of organizational health research. Australian Psychologist, 38(2), 118–127. https://doi.org/10.1080/00050060310001707117 DOI: https://doi.org/10.1080/00050060310001707117

Currie, J., & Eveline, J. (2011). E-technology and work/life balance for academics with young children. Higher Education, 62(4), 533–550. https://doi.org/10.1007/s10734-010-9404-9 DOI: https://doi.org/10.1007/s10734-010-9404-9

Damayanti, F. P., & Mirfani, A. M. (2021). An Analysis of Digital Leadership in the Pandemic Covid-19 Era. Proceedings of the 4th International Conference on Research of Educational Administration and Management (ICREAM 2020), 526(Icream 2020), 156–159. https://doi.org/10.2991/assehr.k.210212.033 DOI: https://doi.org/10.2991/assehr.k.210212.033

Deloitte. (2020). Leadership in the Time of COVID-19.

Dey, S., & Dey, I. (2020). Health concerns during a lockdown: an observational study among adults of West Bengal. International Journal Of Community Medicine And Public Health, 7(9), 3674. https://doi.org/10.18203/2394-6040.ijcmph20203942 DOI: https://doi.org/10.18203/2394-6040.ijcmph20203942

Diener, E. (1994). Assessing subjective well-being: Progress and opportunities. Social Indicators Research, 31(2), 103–157. https://doi.org/10.1007/BF01207052 DOI: https://doi.org/10.1007/BF01207052

Diener, E., & Fujita, F. (1995). Resources, Personal Strivings, and Subjective Well-Being: A Nomothetic and Idiographic Approach. Journal of Personality and Social Psychology, 68(5), 926–935. https://doi.org/10.1037/0022-3514.68.5.926 DOI: https://doi.org/10.1037/0022-3514.68.5.926

Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of Business Research, 117(June), 284–289. https://doi.org/10.1016/j.jbusres.2020.06.008 DOI: https://doi.org/10.1016/j.jbusres.2020.06.008

Felstead, A., & Henseke, G. (2017). Assessing the growth of remote working and its consequences for effort, well-being and work-life balance. New Technology, Work and Employment, 32(3), 195–212. https://doi.org/10.1111/ntwe.12097 DOI: https://doi.org/10.1111/ntwe.12097

Forman, R., Atun, R., McKee, M., & Mossialos, E. (2020). 12 Lessons learned from the management of the coronavirus pandemic. Health Policy, 124(6), 577–580. https://doi.org/10.1016/j.healthpol.2020.05.008 DOI: https://doi.org/10.1016/j.healthpol.2020.05.008

Gallagher, J. (2019). Indigenous approaches to health and wellness leadership: A BC First Nations perspective. Healthcare Management Forum, 32(1), 5–10. https://doi.org/10.1177/0840470418788090 DOI: https://doi.org/10.1177/0840470418788090

Hair, J. F., Sarstedt, M., Hopkins, L., G. Kuppelwieser, V., Kuppelwieser, V. G., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128 DOI: https://doi.org/10.1108/EBR-10-2013-0128

Hair, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2018). Advanced Issues in Partial Least Squares Structural Equation Modeling (S. Publications (ed.); 1ra ed.). SAGE Publications. https://doi.org/1483377393

Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414–433. https://doi.org/10.1007/s11747-011-0261-6 DOI: https://doi.org/10.1007/s11747-011-0261-6

Hair, J. F., Tatham, R. L., Anderson, R. E., & Black, W. (2010). Multivariate Data Analysis (Pearson (ed.); 7th ed.).

Harrison, M. A., & Stephens, K. K. (2019). Shifting From Wellness at Work to Wellness in Work: Interrogating the Link Between Stress and Organization While Theorizing a Move Toward Wellness-in-Practice. Management Communication Quarterly, 33(4), 616–649. https://doi.org/10.1177/0893318919862490 DOI: https://doi.org/10.1177/0893318919862490

Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2004). Well-being in the workplace and its relationship to business outcomes: A review of the Gallup studies. Flourishing: Positive Psychology and the Life Well-Lived., 205–224. https://doi.org/10.1037/10594-009 DOI: https://doi.org/10.1037/10594-009

Hite, L. M., & McDonald, K. S. (2020). Careers after COVID-19: challenges and changes. Human Resource Development International, 23(4), 1–11. https://doi.org/10.1080/13678868.2020.1779576 DOI: https://doi.org/10.1080/13678868.2020.1779576

Ho, S. (2017). The future of workplace wellness programs. Strategic HR Review, 16(1), 2–6. https://doi.org/10.1108/shr-11-2016-0101 DOI: https://doi.org/10.1108/SHR-11-2016-0101

Iacobucci, D. (2010). Structural equations modeling: Fit indices, sample size, and advanced topics. Journal of Consumer Psychology, 20(1), 90–98. https://doi.org/10.1016/j.jcps.2009.09.003 DOI: https://doi.org/10.1016/j.jcps.2009.09.003

Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2019). How digital leadership is(n’t) different. MIT Sloan Management Review, 60(3), 34–39.

Kylili, A., Afxentiou, N., Georgiou, L., Panteli, C., Morsink-Georgalli, P. Z., Panayidou, A., Papouis, C., & Fokaides, P. A. (2020). The role of Remote Working in smart cities: lessons learned from COVID-19 pandemic. Energy Sources, Part A: Recovery, Utilization and Environmental Effects, 00(00), 1–16. https://doi.org/10.1080/15567036.2020.1831108 DOI: https://doi.org/10.1080/15567036.2020.1831108

Liu, J. J., Bao, Y., Huang, X., Shi, J., & Lu, L. (2020). Mental health considerations for children quarantined because of COVID-19. The Lancet Child and Adolescent Health, 4(5), 347–349. https://doi.org/10.1016/S2352-4642(20)30096-1 DOI: https://doi.org/10.1016/S2352-4642(20)30096-1

Lundin, A., Berg, L. E., & Muhli, U. H. (2013). Feeling existentially touched-A phenomenological notion of the well-being of elderly living in special housing accommodation from the perspective of care professionals. International Journal of Qualitative Studies on Health and Well-Being, 8(1), 1–8. https://doi.org/10.3402/qhw.v8i0.20587 DOI: https://doi.org/10.3402/qhw.v8i0.20587

Möhring, K., Naumann, E., Reifenscheid, M., Wenz, A., Rettig, T., Krieger, U., Friedel, S., Finkel, M., Cornesse, C., & Blom, A. G. (2021). The COVID-19 pandemic and subjective well-being: longitudinal evidence on satisfaction with work and family. European Societies, 23(S1), S601–S617. https://doi.org/10.1080/14616696.2020.1833066 DOI: https://doi.org/10.1080/14616696.2020.1833066

Mostafa, B. A. (2021). The Effect of Remote Working on Employees Wellbeing and Work-Life Integration during Pandemic in Egypt. International Business Research, 14(3), 41. https://doi.org/10.5539/ibr.v14n3p41 DOI: https://doi.org/10.5539/ibr.v14n3p41

Nam, T. (2014). Technology Use and Work-Life Balance. Applied Research in Quality of Life, 9(4), 1017–1040. https://doi.org/10.1007/s11482-013-9283-1 DOI: https://doi.org/10.1007/s11482-013-9283-1

Netz, Y., Wu, M. J., Becker, B. J., & Tenenbaum, G. (2005). Physical activity and psychological well-being in advanced age: A meta-analysis of intervention studies. Psychology and Aging, 20(2), 272–284. https://doi.org/10.1037/0882-7974.20.2.272 DOI: https://doi.org/10.1037/0882-7974.20.2.272

Olmo, G. D. (2021). Por qué muchos negocios en Estados Unidos no encuentran empleados para cubrir sus vacantes. BBC News. https://www.bbc.com/mundo/noticias-internacional-56780592

Özmen, S., Özkan, O., Özer, Ö., & Yanardağ, M. Z. (2021). Investigation of COVID-19 Fear, Well-Being and Life Satisfaction in Turkish Society. Social Work in Public Health, 36(2), 164–177. https://doi.org/10.1080/19371918.2021.1877589 DOI: https://doi.org/10.1080/19371918.2021.1877589

Pagán-Castaño, E., Maseda-Moreno, A., & Santos-Rojo, C. (2020). Wellbeing in work environments. Journal of Business Research, 115(December), 469–474. https://doi.org/10.1016/j.jbusres.2019.12.007 DOI: https://doi.org/10.1016/j.jbusres.2019.12.007

Pennebaker, J., Ashokummar, A., & Vergani, L. (2020). The Pandemic Project. https://utpsyc.org/covid19/index.html

Phillips, S. (2020). Working through the pandemic: Accelerating the transition to remote working. Business Information Review, 37(3), 129–134. https://doi.org/10.1177/0266382120953087 DOI: https://doi.org/10.1177/0266382120953087

Porter, M. . (2007). Ventaja Competitiva: Creación y sostenimiento de un desempeño superior (6ta ed.). Grupo Editorial Patria.

Restubog, S. L. D., Ocampo, A. C. G., & Wang, L. (2020). Taking control amidst the chaos: Emotion regulation during the COVID-19 pandemic. Journal of Vocational Behavior, 119(May), 1–6. https://doi.org/10.1016/j.jvb.2020.103440 DOI: https://doi.org/10.1016/j.jvb.2020.103440

Ringle, C. M., Wende, S., & Becker, J. M. (2015). Smart PLS 3 (3.2.7). http://www.smartpls.com.

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. DOI: https://doi.org/10.1037/0003-066X.55.1.68

Sarstedt, M., Ringle, C. M., Smith, D., Reams, R., & Hair, J. F. (2014). Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers. Journal of Family Business Strategy, 5(1), 105–115. https://doi.org/10.1016/j.jfbs.2014.01.002 DOI: https://doi.org/10.1016/j.jfbs.2014.01.002

Simonetto, A. (2012). Formative and reflective models: State of the art. Electronic Journal of Applied Statistical Analysis, 5(3), 452–457. https://doi.org/10.1285/i20705948v5n3p452

Singh, S., Roy, D., Sinha, K., Parveen, S., Sharma, G., & Joshi, G. (2020). Impact of COVID-19 and lockdown on the mental health of children and adolescents: A narrative review with recommendations. Psychiatry Research, 293(January). DOI: https://doi.org/10.1016/j.psychres.2020.113429

Snow, C. C., Fjeldstad, Ø. D., & Langer, A. M. (2017). Designing the digital organization. Journal of Organization Design, 6(1), 7–8. https://doi.org/10.1186/s41469-017-0017-y DOI: https://doi.org/10.1186/s41469-017-0017-y

Taleb, N. N. (2007). The black swan : the impact of the highly improbable. Random House.

Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving Effective Remote Working During the COVID-19 Pandemic: A Work Design Perspective. Applied Psychology, 70(1), 16–59. https://doi.org/10.1111/apps.12290 DOI: https://doi.org/10.1111/apps.12290

World Economic Forum. (2020). These are the 10 biggest global health threats of the decade. https://www.weforum.org/agenda/2020/02/who-healthcare-challenges-2020s-climate-conflict-epidemics/

Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84–94. https://doi.org/10.1037/1076-8998.5.1.84 DOI: https://doi.org/10.1037/1076-8998.5.1.84

Yildirim, T. M., & Eslen-Ziya, H. (2021). The differential impact of COVID-19 on the work conditions of women and men academics during the lockdown. Gender, Work and Organization, 28(S1), 243–249. https://doi.org/10.1111/gwao.12529 DOI: https://doi.org/10.1111/gwao.12529

Zapf, D. (2002). Emotion work and psychological well-being. A review of the literature and some conceptual considerations. Human Resource Management Review, 12(2), 237–268. https://doi.org/10.1016/S1053-4822(02)00048-7 DOI: https://doi.org/10.1016/S1053-4822(02)00048-7

Descargas

Publicado

03-01-2022

Cómo citar

Álvarez Torres, F. J., Mendoza Romero, M. A., & Ríos Herrera, D. E. (2022). El efecto del Covid-19 en la percepción del bienestar del individuo y la transición hacia la organización digital. Vinculategica Efan, 7(1), 11–29. https://doi.org/10.29105/vtga7.2-59