ISO 22316: Dimensions of the organizational resilience model and its impact on large companies and MYPyMES in northeastern Mexico
DOI:
https://doi.org/10.29105/vtga10.3-476Keywords:
competitivity, medical tourism, sectorial strategy, health care services, ISO 22316Abstract
The world changed in the face of the Covid19 contingency, and companies are working to get out of the crisis. One of the strategies was the uso of ISO-22316, which proposes a model of organizational resilience. The objective of this research was to analyze the impact that the dimensions of this model have on organizational resilience based on the hypothesis of the existence of a significant difference between large enterpraise and MySMEs in their culture, behavior, risk management and preparation for the response to circumstances before disruptive changes. This descriptive research from the application of the instrument called "Dimensions of the Organizational Resilience Model" to 175 people who worked in large enterpraise and MyPyMES from various productive sectors. Using an ANOVA test for one factor, the Culture of Behavior, and Preparedness and Risk Management dimensions were taken as independent variables, contrasting with large enterpraise and MySMEs; however, no significant differences were found between them, which indicates that companies tend to follow similar processes in adversity situations. The com panies that overcame the crisis after the contingency were those that relied on their organizational resilience regardless of whether they were large enterpraise or MyPymes
Downloads
References
Barrón, J.G. (2022). Resiliencia organizacional: una revisión teórica de literatura. Estudios Gerenciales, 35(163), 235-24. En http://www.scielo.org.co/pdf/eg/v38n163/0123-5923-eg-38-163-235.pdf DOI: https://doi.org/10.18046/j.estger.2022.163.4912
Clement, V. y Rivera, J. (2017). From adaptation to transformation: An extended research agenda for organizational resilience to adversity in the natural environment. Organization & Environment. 30(4), 346-365. https://doi.org/10.1177/1086026616658333 DOI: https://doi.org/10.1177/1086026616658333
Comisión Nacional de Salarios Mínimos. (2016). Avance del Informe mensual sobre el comportamiento de la economía*. CONASAMI, http://www.conasami.gob.mx/pdf/resumen%20mensual%20del%20informe%20economico%20de%20dt/2016/febrero/febrero2016.pdf
Conz, E. y Magnani, G. (2020). A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research. European Management Journal, 38(3), 400-412. https://doi.org/10.1016/j.emj.2019.12.004 DOI: https://doi.org/10.1016/j.emj.2019.12.004
Dahms, T. (2010). Resilience and Risk Management. Australian Journal of Emergency Management, 25(2), 21-26. https://search.informit.org/doi/pdf/10.3316/ielapa.084576038154990
Diario Oficial de la Federación. (2009). Clasificación de las empresas según su tamaño. DOF, https://www.dof.gob.mx/nota_detalle_popup.php?codigo=4946386
Diario Oficial de la Federación. (2022). ISO 22316 Tecnologías de la información-seguridad y resiliencia-resiliencia organizacional-principios y atributos. DOF, https://www.dof.gob.mx/nota_detalle.php?codigo=5642172&fecha=08/02/2022#gsc.tab=0
Encuesta Nacional sobre Productividad y Competitividad de las Micro, Pequeñas y Medianas Empresas. (2018). ENAPROE, https://www.inegi.org.mx/programas/enaproce/2018/
Guillén Mondragón, I. J. ., Rendón Trejo, A., & Morales Alquicira, A. (2022). Una mirada a la resilencia organizacional como fuente de ventaja competitiva. Repositorio De La Red Internacional De Investigadores En Competitividad, 15(15). Recuperado a partir de https://riico.net/index.php/riico/article/view/2064
Guillen, I.J., Rendón, A., Morales, A. (2022). Una mirada a la resiliencia organizacional como fuente de ventaja competitiva. En J. Sánchez Gutiérrez y P.I. Mayorga Salamanca (Ed.), Reinventándose para la competitividad Post-COVID-19 (1er ed., pp. 143-162). Red Internacional de Investigadores en Competitividad,
Herbane, B. (2019). Rethinking organizational resilience and strategic renewal in SMEs. Entrepreneurship and Regional Development. Sage Journal, 31(56), 476-495. https://doi.org/10.1080/08985626.2018.1541594 DOI: https://doi.org/10.1080/08985626.2018.1541594
Instituto Nacional de Estadístiva y Geografía. (2020). Resultados de la segunda edición del ECOVID-IE y del estudio sobre la demografía de los negocios 2020. INEGI, https://inegi.org.mx/contenidos/saladeprensa/boletines/2020/OtrTemEcon/ECOVID-IE_DEMOGNEG.pdf
Instituto Nacional de Estadístiva y Geografía. (2021). Resultados de la segunda edición del ECOVID-IE y del estudio sobre la demografía de los negocios 2020. INEGI, https://www.inegi.org.mx/contenidos/saladeprensa/boletines/2021/OtrTemEcon/EDN2020.pdf
Lámbarry, F. (2023). Resiliencia en la industria restaurantera: indicadores y estrategias de la pandemia de covid19. Acta Universitaria 33(1),1-19, https://www.actauniversitaria.ugto.mx/index.php/acta/article/view/3718 DOI: https://doi.org/10.15174/au.2023.3718
Litardo, B. D., Sánchez, J. A. F., Jaime, H. P. S., & Salvatierra, J. K. M. (2021). Resiliencia: competencia profesional del administrador de empresas. Revista Universidad de Guayaquil, 132(1), 1-9. DOI: https://doi.org/10.53591/rug.v132i1.1350
McEven, K., Bansal, A., Cyphus, C., Crawford, R., Le, J., Geerlings, R., Gervasoni, P. (2017). Resilience Practitioner Hansdbook. Skills, attributes and tools required of the modern-day resilience professional. RMIA. En: https://www.rmia.org.au/sites/default/files/uploaded-content/field_f_content_file/rmia_resilience_practitioner_handbook.pdf
Molina-Sánchez, R., López-Salazar, A., & López-Salazar, G. L. (2023). Innovación, financiamiento y gestión empresarial, factores que determinan la resiliencia de las Mipymes. Un modelo explicativo con ecuaciones estructurales. Ciencias Administrativas. Teoría Y Praxis, 19(1), 31–47. https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/319 DOI: https://doi.org/10.46443/catyp.v19i1.319
Navarro, O., Luciani, L., Juca, F. (2017). Organizational Resilience: Key Competency of CEOSs. Universidad y Sociedad, 9(5), 165-170. En https://rus.ucf.edu.cu/
Niño, R.J, Dávila, M., Torres, C, (2021). Modelo De Resiliencia Organizacional Con Base En Los Factores Clave De Adaptabilidad De La Empresa Braserv Petróleo Colombiana [Tesis de Maestría, Universidad EAN]. Archivo digital. https://repository.universidadean.edu.co/bitstream/handle/10882/11048/MauricioDavila2021.pdf?sequence=3
Noriega, S., Martínez, L.R., Hernández, J.A., Romeroz, R., Torres, V. (2019). Predictors of organizational resilience by factorial analysis. International Journal of Engineering Business Management, (11) 1-13. https://www.scielo.org.mx/scielo.php?script=sci_nlinks&pid=S2007-7467202200010000400022&lng=en
Ortiz, H.A., Erazo, C.A. (2021). Resiliencia empresarial en tiempos de pandemia: Retos y desafíos de las microempresas. Revista Arbitrada Interdisciplinaria Koinonía, 6(12), 366-398. https://www.redalyc.org/journal/5768/576868967015/html/ DOI: https://doi.org/10.35381/r.k.v6i12.1293
Oviedo, Y., Marrero, M.L. (2020). La resiliencia organizacional. Un constructo para empoderar a las empresas. Salud y Trabajo, 21(2), 66-72. En https://www.medigraphic.com/pdfs/revcubsaltra/cst-2020/cst202f.pdf
Sanchis, R., Canetta, L., y Poler, R. (2020). A conceptual reference framework for enterprise resilience enhancement. Sustainability, 12(4), 1–27. https://www.mdpi.com/2071-1050/12/4/1464 DOI: https://doi.org/10.3390/su12041464
Secretaría de Economía. (2012). Empresas. SE, http://www.2006-2012.economia.gob.mx/mexico-emprende/empresas
Steffens, E., J Ojeda, D. D. C., Martínez, O. M., García, J. E., Hernández, H. G., & Marin, F. V. (2017). Niveles de pensamiento crítico en estudiantes de Universidades en Barranquilla (Colombia).
Strang, K. D., & Vajjhala, N. R. (2022). Testing risk management decision making competency of project managers in a crisis. The Journal of Modern Project Management, 10(1), 52-71. https://journalmodernpm.com/manuscript/index.php/jmpm/article/view/JMPM02904
Téllez, C. (02 de diciembre de 2020). La otra tragedia: Por pandemia cierran 1 millón de Mipymes en México. El financiero. https://www.elfinanciero.com.mx/empresas/mas-de-un-millon-de-pymes-bajaron-las-cortinas-de-manera-definitiva-por-el-covid-inegi/
The International Consortium For Organizational Resilience. (2022). Modelo de Resiliencia Organizacional. ICOR, https://drjenespanol.com/marcos-de-resiliencia/modelo-de-resiliencia-organizacional/
Vakilzadeh, K., Haase, A. (2021), The building blocks of organizational resilience: a review of the empirical literatura. Continuity & Resilience Review, 3(1),1-21. https://www.researchgate.net/publication/345720003_The_building_blocks_of_organizational_resilience_a_review_of_the_empirical_literature_Continuity_Resilience_Review_2021_Vol_3_No_1_pp_1-21 DOI: https://doi.org/10.1108/CRR-04-2020-0002
Varela Bedoya, I.A.; Mendoza Gómez, J. & Segovia Romo, A. (2022). Análisis multigrupo del potencial de resiliencia organizacional en sectores económicos del área metropolitana de Monterrey. VinculaTégica EFAN. 8(1), 28-40. https://vinculategica.uanl.mx/index.php/v/article/view/226/202 DOI: https://doi.org/10.29105/vtga8.1-226
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Dra. Ana Irene Cuevas Gutierrez, Dra. Ruth Isela Martínez Valdez, Dra. Katia Site Pérez Martínez
This work is licensed under a Creative Commons Attribution 4.0 International License.
a). Authors keep copyright and give the journal the right of the first publication of the work under a Creative Commons attribution license. This license allows others to share the work as long as original authorship and initial publication in this journal is acknowledged.
b). Authors may make other independent and additional contractual agreements for the non-exclusive distribution of the version of the article published in this journal (e.g., include it in an institutional repository or publish it in a book) as long as they clearly indicate that the work was published for the first time in this journal.
c). Authors are allowed to self-archive their work in institutional repositories or on their own website before and during the submission process, as this may encourage productive exchanges and increase early and overall citation of the published work.
