Tecnologías de información y su influencia en el desempeño empresarial: una revisión teórica

María Marysol Baez-Portillo; Manuel Alexis Vázquez-Zacarías; Oscar Ernesto Hernández-Ponce

doi:10.29105/vtga10.6-1047

Authors

María Marysol Baez-Portillo Universidad Autónoma de Nuevo León https://orcid.org/0000-0003-1231-4106
Manuel Alexis Vázquez-Zacarías Universidad Autónoma de Nuevo León
Oscar Ernesto Hernández-Ponce Sonora Institute of Technology https://orcid.org/0000-0001-7169-8854

DOI:

https://doi.org/10.29105/vtga10.6-1047

Keywords:

Business Performance, Information Technology, Capability

Abstract

Today's companies face innumerable challenges and this is no exception for Small and Medium Enterprises. SMEs are continually seeking to optimize their resources and capabilities to improve their business performance and become increasingly competitive in the market. For this reason, the purpose of this research work is to carry out a theoretical study, through the available empirical data, which allows to know the existing influence between information technologies and business performance. For this purpose, the variables under study were analyzed from a theoretical perspective and the following findings were found. Some authors agree that there is a significant influence of IT Capabilities on business performance, however, in some cases, this needs to be mediated by some other variables. In addition, it was found that some researchers agree that IT investments are increasingly important for competitive and future business development.

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Author Biographies

Manuel Alexis Vázquez-Zacarías, Universidad Autónoma de Nuevo León

Professor and researcher at the School of Public Accounting and Administration of the UANL. D. in administrative sciences from the EGADE business school. At the undergraduate level he has taught subjects in the undergraduate degree in international business: fundamentals of management, entrepreneurship, inferential statistics and international market research. At the graduate level he has taught subjects in the master's degree in administration: management of sustainable development, research methodology and integrative project.

Member of the Academic Body entitled Desarrollo Empresarial, Regional y Sustentable (Business, Regional and Sustainable Development).

Translated with DeepL.com (free version)

Oscar Ernesto Hernández-Ponce, Sonora Institute of Technology

Research professor at the Instituto Tecnológico de Sonora.

Bachelor's Degree in Tourism Administration, Universidad del Mar.

Master in Business Incubation and Acceleration, Instituto Tecnológico de Sonora.
of Sonora

Master in Management and Marketing of Tourism Companies, Universidad Oberta de Cataluña, Spain.
Oberta de Cataluña, Spain

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