La Administración del Conocimiento, un Modelo para Generar Rentabilidad
DOI:
https://doi.org/10.29105/vtga3.3-1107Keywords:
Knowledge Management, Human Capital, Infrastructure Capital, Organizational Capital, Relationship CapitalAbstract
The Knowledge Management (CA) is considered an important element in companies that does not represent greater investment, only the necessary one to implement and develop it. Through a descriptive exploratory study of ten CA innovative models, it resulted in a practical model where knowledge is integrated as the basis for innovation and Human Resource as a valuable intangible asset for the organization considered as the competitive element in industrial activity, which effectively managed through a practical model of CA, becomes differentiating and profitable competitive advantages of the company. Innovation is the intangible deliverable of the strategic knowledge and a tool to identify it, acquire it, develop it, share it, use it and retain it in a CA model application. The proposed model integrates human capital, infrastructure capital, organizational capital and relational capital, which can be implemented in administrative as operational processes to generate profitability in companies
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