Factors influencing consumer satisfaction in gastronomic tourism

Authors

  • Ángel Hernández-Morales Universidad Autónoma de Tamaulipas image/svg+xml

Keywords:

Culinary Tourism, performance, experience, cultural patrimony, satisfaction

Abstract

The Gastronomic Tourism (TG) is an activity oriented to the  consumption of products and services related to the food or  drinks of place. The TG has an important presence in the innovation of the tourist destinations. The consumer of this type of tourism achieves their satisfaction through certain specific needs that distinguish it from other segments. The objective of this investigation was to investigate the specific factors that affect the satisfaction of TG's consumer. The methodology developed was of the non-experimental type from the perspective of an exploratory study, so empirical studies with the same reference frame were analyzed to contextualize the phenomenon. The results of the theoretical analysis showed that the factors affecting consumer satisfaction of the TG are 1) the performance of the product and gastronomic service, 2) the gastronomic experience and 3) the encounter with the gastronomic cultural patrimony.

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Published

2018-06-01

How to Cite

Hernández-Morales, Ángel. (2018). Factors influencing consumer satisfaction in gastronomic tourism. Vinculategica Efan, 3(2), 1–6. Retrieved from https://vinculategica.uanl.mx/index.php/v/article/view/1301

Issue

Vol. 3 No. 2 (2018): VinculaTégica EFAN 3(2) July 2017 - June 2018

Section

Papers

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