Relación del e-Commerce con un Proceso de Cambio Organizacional en Empresas del Sector Comercio del Área Metropolitana de Guadalajara

Authors

DOI:

https://doi.org/10.29105/vtga5.2-703

Keywords:

Comercio electrónico, Cambio organizacional, Globalización, Economia digital

Abstract

This research analyzes the effect of the e-commerce in a process of organizational culture change. The ecommerce is a factor that greatly influences the processes of change in organizations. The objective of this research was to know what factors influence a process of organizational culture change in commercial organizations of the Metropolitan Area of Guadalajara (AMG). Another objective was to determine the effects of e-commerce in a process of organizational culture change in commercial organizations of the AMG. The results indicate that e-commerce is a factor of great importance; it favors the implementation of a process of organizational change; the results also reflect that globalization manifests itself more and more in the world, which indicates that it is a factor that influences a process of organizational culture change.

Downloads

Download data is not yet available.

References

Afuah, A. (2003). Internet Business Models and Strategi. U.S.A.: McGraw Hill.

Águila, del A.R. y Padilla, A. (2001). E-business y comercio electrónico. Un enfoque estratégico. España: RA-MA.

Appelbaum, S. H., St‐Pierre, N. & Glavas, W. (1998). Strategic organizational change: the role of leadership, learning, motivation and productivity. Management Decision, 36(5), 289-301. DOI: https://doi.org/10.1108/00251749810220496

Bergeron, F., Raymond L., Rivard, S. (2002). Strategic alignment and business performance: operationalizing and Testing a Covariation Model, Cahier de Recherche. Canada: HEC.

Bredzel-Skowera, K. y Turek, T. (2015). The prospects of E-commerce in Poland. Procedia Computer Science, 5(1), 1114–1123. DOI: https://doi.org/10.1016/j.procs.2015.09.038

Ceptureanu, E.G. (2015). Survey Regarding Resistance To Change In Romanian Innovative SMEs From It Sector. Journal of Applied Quantitative Methods, 10(1), 105-116.

Falk, M. y Hagsten, E. (2015). E-commerce trends and impacts across Europe. International Journal of Production Economics, 170(Part A), 357–369. DOI: https://doi.org/10.1016/j.ijpe.2015.10.003

Fernández, A., Sánchez, M., Jiménez, H. y Hernández, R. (2015). La importancia de la Innovación en el Comercio Electrónico. Universia Business Review. 1(1), 106-125.

Frasquet-Deltoro, M., Mollá-Descals, A. y Ruiz-Molina, M. E. (2012). Factores determinantes y consecuencias de la adopción del comercio electrónico B2C: una comparativa internacional. Estudios Gerenciales, 28(123), 101–120. DOI: https://doi.org/10.1016/S0123-5923(12)70207-3

Freathy, P. y Calderwood, E. (2016). Coping with Change: The Implications of e-Commerce Adoption for Island Consumers. Regional Studies, 50(5), 894–908. DOI: https://doi.org/10.1080/00343404.2014.952720

Fresco, J. C. y Álvarez, R. (2000). E-fectividad gerencial. Argentina: Pearson Education, S.A.

Gallego, M., Bueno, S. y Terreño, J. (2016). Motivaciones y barreras para la implantación del comercio electrónico en España: un estudio Delphi. Estudios Gerenciales, 32(2016), 221–227. DOI: https://doi.org/10.1016/j.estger.2016.08.002

Ganga, F. y Aguila, M. (2006). Percepción de los proveedores del sistema electrónico “Chilecompra” en la Xª Región-Chile. Enl@ce: Revista Venezolana de Información, Tecnología y Conocimiento, 3(1), 27-48.

Gómez, A., García N., Puente, J. y Mitre, M. (2004). Importancia del comercio electrónico y su incidencia en la logística de aprovisionamientos. Industrial, 25(2).

Gomez, E., Martens, B. y Turlea, G. (2014). The drivers and impediments for cross-border e-commerce in the EU. Information Economics and Policy, 28(C), 83–96. DOI: https://doi.org/10.1016/j.infoecopol.2014.05.002

Gómez, Q., y Robles, C. (2007). La adaptación cultural en Internet: una comparación entre sitios mexicanos y canadienses. Mercados y Negocios, 15. México: CUCEA.

Greenhaigh, L. (1983). Organizational Decline. Research in Sociology of Organizations, 2(1), 231-276.

Hackbarth, G. y Kettinger, W.J. (2000). Building en e-business strategy. Information Systems Management, summer. U.S.A. DOI: https://doi.org/10.1201/1078/43192.17.3.20000601/31243.10

Hirsh, J. B., Mar, R. & Peterson, J. (2012). Psychological entropy: A framework for understanding uncertainty related anxiety. Psychological Review, 119(2), 304–320. DOI: https://doi.org/10.1037/a0026767

Iglesias-Pradas, S., Pascual-Miguel, F., Hernández-García, A. y Chaparro-Peláez, J. (2013). Barriers and drivers for non-shoppers in B2C e-commerce: A latent class exploratory analysis. Computers in Human Behavior, 29(2), 314–322. DOI: https://doi.org/10.1016/j.chb.2012.01.024

Jones, C., Motta, J. y Alderete, M. (2016). Gestión estratégica de tecnologías de información y comunicación y adopción del comercio electrónico en Mipymes de Córdoba, Argentina. Estudios Gerenciales, 32(2016), 4–13. DOI: https://doi.org/10.1016/j.estger.2015.12.003

Kanter, R. M. (1983). The Changemasters, New York: Simon and Schuster.

Khurana, H., Goel, M., Singh, H. y Bhutani, L. (2011). E-commerce: Role of ecommerce in today’s business. International Journal of Business Management Research, 1(7), 454–461.

Krantz, J. (2018). Dilemmas of Organizational Change: A Systems Psychodynamic Perspective. En Gould, L. Stapley, L.F. & Stein, M. (Eds.). The Systems Psychodynamics of Organizations. Integrating the Group Relations Approach, Psychoanalytic, and Open Systems Perspectives (133-156). New York: Routledge Taylor & Francis Group. DOI: https://doi.org/10.4324/9780429483387-7

Kurnia, S., Choudrie, J., Mahbubur, R. M. y Alzougool, B. (2015). E-commerce technology adoption: A Malaysian grocery SME retail sector study. Journal of Business Research, 68(9), 1906–1918. DOI: https://doi.org/10.1016/j.jbusres.2014.12.010

Lin, Z. (2014). An empirical investigation of user and system recommendations in e-commerce. Decision Support Systems, 68(1), 111–124. 831 DOI: https://doi.org/10.1016/j.dss.2014.10.003

Orlikowski, W.J. y Iacono, C.S. (2000). The Truth is Not Our There: An Enacted View of the Digital Economy. En Brynjolfsson, E.; Kahln, B. (Eds.), Understanding the Digital Economy. U.S.A: MIT Press. DOI: https://doi.org/10.7551/mitpress/6986.003.0019

Schon, D. A. (1971). Beyond the Stable State. New York: Norton.

Simoes, P. M. M., Esposito, M. (2014). Improving Change Management: How Communication Nature Influences Resistance to Change. Journal of Management Development, 33(4), 324–341. DOI: https://doi.org/10.1108/JMD-05-2012-0058

Ueasangkomsate, P. (2015). Adoption e-commerce for export market of small and medium enterprises in Thailand. Procedia - Social and Behavioral Sciences, 207(1), 111–120. DOI: https://doi.org/10.1016/j.sbspro.2015.10.158

Valmohammadi, C. y Dashti, S. (2016). Using interpretive structural modeling and fuzzy analytical process to identify and prioritize the interactive barriers of ecommerce implementation. Information & Management, 53(2), 157–168. DOI: https://doi.org/10.1016/j.im.2015.09.006

Published

2019-07-31

How to Cite

Bellon-Álvarez, L. A., López-Cerpa, F. J., & Islas-Villanueva , M. I. (2019). Relación del e-Commerce con un Proceso de Cambio Organizacional en Empresas del Sector Comercio del Área Metropolitana de Guadalajara . Vinculategica Efan, 5(2), 820–830. https://doi.org/10.29105/vtga5.2-703