e-Mexico: Digital government, as a catalyst for micro and SMEs

Abstract

Faced with an imminent decrease in companies in Mexico, where more than 58% tend to disappear before reaching two years of operation, this research analyzed the benefit of the use of Information and Communication Technologies to minimize the administrative burden generated by the reforms presented by the Federal Government through the economic package from 2018 to 2024. The article focuses on impact initiatives for micro and SMEs, that is; natural persons with business activity and legal entities. The research carried out is of a bibliographic review documentary type. The results indicate that the administrative expense generated to respond to regulatory compliance is disproportionate to the size of the companies and distorts the purpose of promoting their growth. Such is the case of Micro and Small and Medium businesses, where their margin is reduced from 20% to 6.5% of their income. The study presents the use of technologies as a means for government institutions to facilitate processes for companies, and for them to comply with regulations, without generating an additional administrative burden that affects their cash flow.