Digital strategies for business development of MSMEs in the State of Veracruz

Authors

DOI:

https://doi.org/10.29105/vtga11.6-1252

Keywords:

Strategy, Digital, Marketing, MSMEs

Abstract

MSMEs represent a base for Mexico's economy, however, they do not implement key digital strategies for their business development. The objective of this research is to analyze the implementation of digital marketing strategies in MSMEs in the State of Veracruz, in order to demonstrate their importance for business development in the era of digital transformation in the period August 2024 - February 2025. The research was conducted with a quantitative approach, with descriptive scope and cross-sectional cut; through an instrument that includes 8 identification questions and 9 Likert scale questions, giving a total of 17 items applied virtually and in person. The results obtained showed that MSMEs in the State of Veracruz do not use digital tools, which prevents their transformation towards marketing 5.0. The conclusion is that despite the fact that MSMEs implement marketing strategies, they develop poorly by not adopting the emerging technologies available to them, causing a brake on their business development

Downloads

Download data is not yet available.

References

Abdulwase, R., Abdulkareem, F., Nasr, F., y AI_yousofi, A. (2020). The role of business strategy to créate a competitive advantage in the organization. MedCrave. https://www.researchgate.net/publication/344944641_The_role_of_business_strategy_to_create_a_competitive_advantage_in_the_organization

Álvarez, F., Vera, M., Mata, F., y Orellana, M. (2024). Revista Multidisciplinaria de Investigación Científica. https://www.investigarmqr.com/ojs/index.php/mqr/article/view/2150

Castillo, L. (2023). El marketing digital en la internacionalización de las MiPyMes sinaloenses [Tesis Publicada]. Universidad Autónoma de Sinaloa.

Bocconcelli, R., Cioppi, M., Fortezza, F., Francioni, B., Pagano, A., Savelli, E., y Splendiana, S. (2018). SMEs and Marketing: A Systematic Literature Review. International Journal of Management Review. https://scispace.com/pdf/smes-and-marketing-a-systematic-literature-review-3bplvped6y.pdf

Burgoa, L. (2010). How to define business objectives and strategies. Redalyc. https://www.redalyc.org/pdf/4259/425942454010.pdf

Cantú, A., Carrera, M., y Partilda, A. (2018). Estrategias mercadológicas que infieren en la incertidumbre del desarrollo de las MIPYMES. Vinculatégica. https://vinculategica.uanl.mx/index.php/v/article/view/860/769

Castilla, M., Del Real, N., Reyes, M. (2024) Desafíos de la integración de IA para la construcción de ciudadanía digital. Vinculatégica. https://vinculategica.uanl.mx/index.php/v/article/view/1029/1092

Castro-Sánchez, M., Galán-Briseño, L. M., & Vazquez-Flores, S. I. (2025). Marketing digital y su aplicación en los negocios ubicados en la zona centro de Poncitlán, Jalisco, México. Vinculatégica EFAN, 11(1), 26–44. https://doi.org/10.29105/vtga11.1-964

Deepa, A., Elangovan, A. (2024). Unveiling the Disruptive Force: Analyzing the Impact of Digital Shopping Scielo. https://www.scielo.org.mx/scielo.php?script=sci_arttext&pid=S2594-01632024000300027&lang=es#aff2

Delfín, F., y Acosta, M. (2016). Importance and analysis of business development. Scielo. http://www.scielo.org.co/scielo.php?pid=S1657-62762016000100008&script=sci_arttext

Fuentes, S., y Vera, A. (2015). Análisis de la evolución del marketing 1.0, al marketing 3.0 y propuesta de aplicación en la marca Miller de la compañía Cervecería Nacional en el sector norte de la ciudad de Guayaquil. Universidad politécnica Salesiana. https://dspace.ups.edu.ec/bitstream/123456789/10026/1/UPS-GT001036.pdf

Ganesh, D., Kip, K., y Justin, P. (2021). Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention. Science Direct. https://www.sciencedirect.com/science/article/abs/pii/S0148296320306688

Gargate, S. (2022). Strategic Planning and Competitiveness in Interprovincial Ground Transportation Companies Based in Lima, 2022. Scielo Perú. http://www.scielo.org.pe/scielo.php?script=sci_arttext&pid=S1810-99932022000200055&lng=es&nrm=iso&tlng=en

Gonzaléz, F. (2024). The evolution of the marketing discipline up to version 5.0 https://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0719-62452024000200269&lang=es

González, J., Granados, G., & Tagle , D. (2020). Estrategias empresariales ante la COVID-19: en el caso de la industria curtidora de León, Guanajuato. Redalyc, 26. Obtenido de https://www.redalyc.org/articulo.oa?id=457662386033

INEGI. (2025). Censos Económicos 2024. Participación de entidades federativas según el número de establecimientos. Obtenido de Instituto Nacional de Estadística y Geografía: https://www.inegi.org.mx/contenidos/programas/ce/2024/doc/ro_pcp_ce2024.pdf

Medina, M., Portilla, I., Pereira, T. (2023). Exploring What Audience Engagement Means for Media Companies Scielo. http://www.scielo.org.pe/scielo.php?script=sci_arttext&pid=S1684-09332023000200339&lang=es

Méndez, A., Aldo, N., y García, A. (2020). Transición de lo tradicional a lo digital: Apertura del marketing 5.0. Vinculatégica. https://vinculategica.uanl.mx/index.php/v/article/view/563/438

Mladen, T. (2020). Digital strategy. International Journal of Contemporary and Entrepreneurship. https://hrcak.srce.hr/file/356366

Olmedo, A. (2020). El marketing digital y su influencia en el posicionamiento de las PYMES de servicio del Cantón Milagro. Universidad Tecnológica Empresarial de Guayaquil. Obtenido de http://biblioteca.uteg.edu.ec:8080/handle/123456789/1397

Rodríguez, M., & Mendivelso, F. (2018). Diseño de investigación de corte transversal. Revista Médica Sanitas.

Sánchez, M., Galán, L., y Vazquez, S. (2024). Marketing digital y su aplicación en los negocios ubicados en la zona de Poncitlán, Jalisco, México. Vinculatégica. https://vinculategica.uanl.mx/index.php/v/issue/view/32/141

Schallmo, D., Williams, C., y Lohse, J. (2018). Clarifying Digital Strategy-Detailed Literature Review of Existing Approaches. Researchgate. https://www.researchgate.net/publication/326260281_Clarifying_Digital_Strategy-Detailed_Literature_Review_of_Existing_Approaches

Suárez, T. (2018). Evolución del marketing 1.0 al 4.0. Revista de Marketing. https://revistas.udc.es/index.php/REDMARKA/article/view/redma.2018.01.022.4943

Tarziján, J. (2019). Fundamentos de estrategia empresarial. Universidad Católica de Chile. https://api.pageplace.de/preview/DT0400.9789587785630_A43764029/preview-9789587785630_A43764029.pdf

Yang, D., y Shen, H. (2025). Research on the impacts and mechanisms of digital stretagy on corporate innovation investment. ScienceDirect. https://www.sciencedirect.com/science/article/pii/S219985312500006X

Published

2025-11-28

How to Cite

Juárez-Juárez, Y. J., Pino-Herrera, J., & Hernández-Torres, I. M. (2025). Digital strategies for business development of MSMEs in the State of Veracruz. Vinculategica Efan, 11(6), 191–206. https://doi.org/10.29105/vtga11.6-1252