Evaluation of the Comprehensive University Information System from the end-user perspective at the University of Veracruz, Coatzacoalcos campus

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Keywords:

CRM & ERP in universities, Technology, Information Systems

Abstract

Today's information systems have become versatile because they have been used by most organizations around the world for information management, as well as for the automation of many of the business practices associated with the operational and productive aspects of the company. Since 2001, the Universidad Veracruzana has implemented an information system called the Integrated University Information System, where users make daily use of its interfaces and functionalities. The objective of this research is to evaluate the perspectives and opinions of end users: managers, administrators, and technical staff at the Universidad Veracruzana Coatzacoalcos campus, regarding the system's performance, efficiency, ease of use, flexibility, documentation quality, vendor support, and user relations.

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References

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Published

2018-06-01

How to Cite

Mercado-Carrillo, M. O., García-Cruz, G. de J., & Montiel-Martínez, O. (2018). Evaluation of the Comprehensive University Information System from the end-user perspective at the University of Veracruz, Coatzacoalcos campus. Vinculategica Efan, 3(2), 172–179. Retrieved from https://vinculategica.uanl.mx/index.php/v/article/view/1339

Issue

Vol. 3 No. 2 (2018): VinculaTégica EFAN 3(2) July 2017 - June 2018

Section

Papers

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